Privacy Statement

To provide the best possible care, we need to collect and use personal health information. ConnectWell Community Health is committed to keeping your information safe and confidential. We follow the rules set out by law about collecting, using, and disclosing your personal health information.

To ensure the protection of your personal health information, ConnectWell Community Health has:

How We Work

The service providers at ConnectWell Community Health work together to provide you with comprehensive care and services.  Personal Health Information for your best care may be shared among those directly involved with your care.

Collecting and Using Personal Health Information

Personal health information will be collected for the purposes of:

Limits to Confidentiality

ConnectWell Community Health may report information to third parties, without consent:

Accessing Your Personal Health Information

The information in your personal health records belongs to you, but the record itself belongs to ConnectWell Community Health. 

At any time you may request to see or receive a copy of your record.  If you wish to access your record, you will be asked to complete a consent form and an appointment will be set up for you to review the records with your provider. 

You also have the right to request a correction. Please make an appointment to discuss with your provider.

Questions or Concerns

If at any time you have questions or concerns about the treatment of your personal health information or the protection of your privacy at ConnectWell Community Health, please do not hesitate to raise your concerns with your service provider or the ConnectWell Community Health Privacy Officer.

Attn: Sarah Sark
ConnectWell Community Health Privacy Officer
30 Bennett Street, Carleton Place Ontario K7C 4J9
613-257-7619

You may also contact the Information and Privacy Commissioner of Ontario at 1-800-387-0073, or by email at info@ipc.on.ca or by visiting www.ipc.on.ca.

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