Accessibility

ConnectWell works toward creating and maintaining a safe, inclusive, and equitable environment for 2SLGBTQIA+ staff, students, volunteers, and clients. We aim to sustain visibility and a sense of community throughout the our locations. We are committed to building workplace equity, promoting student and staff leadership, and providing high quality, culturally sensitive care.

We recognize that sexual orientation, gender identity, and gender expression work through and are influenced by race/ethnicity, gender, culture, age, ability status, class, faith, and other social characteristics. We take an intersectional approach to our work and believe that fighting one form of oppression means fighting all forms of oppression. We are committed to promote equality and respect for all people.

ConnectWell Community Health Accessibility Pledge

ConnectWell Community Health welcomes and encourages people living with disabilities to use our services. ConnectWell will provide access to our services for people with disabilities in a way that respects their right to dignity, independence, integration and equal opportunity.

Dignity is present when a service is provided in a way that allows the person with a disability to maintain self-respect and the respect of other people. People with disabilities are not treated as an afterthought or forced to accept lesser service, quality or convenience.

Independence allows a person with a disability to do things on their own without unnecessary help, or interference from others.

Integration is evident when a service is provided in a way that allows the person with a disability to benefit from the same services, in the same place, and in the same or similar way as other customers, unless an alternate measure is necessary to enable the person to access goods or services.

Equal opportunity exists when people with disabilities have an opportunity equal to that given to others to access your goods or services.

ConnectWell strives to provide service to everyone in a welcoming and supportive environment. ConnectWell will consider the individual needs of people with disabilities in delivering service by:

Please notify a member of our staff if any of these accommodations are needed to meet your needs to the best of our ability.

ConnectWell Community Health uses the definition of disability in the AODA. A disability can include: a) physical disability, infirmity, malformation or disfigurement, b) mental impairment or developmental disability, c) learning disability, d) mental disorder, and e) an injury or disability for which government benefits are received.

ConnectWell Community Health Accessibility Pledge Downloadable/Printable PDF

ConnectWell Multi year AODA Plan updated June 2021 Downloadable/Printable PDF

ConnectWell Accessible Client Service Plan 2023 Downloadable/Printable PDF

2020 Accessibility Compliance Report – Downloadable/Printable PDF

Website Accessibility Statement

If you have any questions or concerns about accessing our services, or if you would like to see a copy of our policies and procedures, please contact:

ConnectWell Community Health
Phone: 613-259-2182
Email:  info@connectwell.ca

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