Urgent Care & Same Day Appointments

Urgent care appointments are only available to primary care clients of ConnectWell Community Health.

The urgent care clinic is not a walk-in clinic. You must call between 8:00 AM and 10:00 AM to be triaged for your appointment.

The Urgent Care Clinic (UCC) is for the recent or sudden onset of a sickness. We offer same day appointments with our primary care providers, with limited availability.

To book an appointment at the at the ConnectWell Community Health Centre – Lanark Site, please call 613-259-2182

To book an appointment at the at the ConnectWell Community Health Centre – Beachburg Site, please call 613-582-3685

CALL 911 or go to the nearest emergency for ALL EMERGENCY TYPE ISSUES Such as chest pain, trauma, head injury, severe pain, and mental health crisis.

Use the Urgent Care Clinic for

• Recent or sudden onset of sickness such as a sore throat, ear ache, cough, rash, fever
• Minor injury such as minor scrapes, cuts, muscle strains, etc.

Do not use the Urgent Care Clinic for

• Chest pain. Call 911 or go to the nearest emergency room
• Anything that may require an x-ray as a result of fall or trauma. Go to the nearest emergency room
• Renewal of prescriptions
• Routine monitoring of your health condition
• Completion of forms

After Hours Telephone Coverage for Lanark Site

After regular hours, clients with urgent concerns can contact 613-259-2182, and reach the “on-call” answering service. The on-call, after hours service is to provide triage, support, direction and prevent unnecessary ER visits for clients of the centre.

Other Numbers:
Health811 (Previously telehealth) is available to connect with a registered nurse day or night. You can call 811 (TTY: 1-866-797-0007)

After Hours Telephone Coverage for Renfrew County

If you do not have a doctor or nurse practitioner or cannot access your doctor or nurse practitioner, call VTAC at 1-844-727-6404.

This service is covered under OHIP.

Please note: If all you require is a refill of your regular medications, first contact your community pharmacist to see if they can help you without the support of a practitioner. If you are unable to refill your medications call VTAC for further support

Pharmacies can prescribe certain medications to treat common ailments. Please contact your local pharmacy.

Find information about specific treatments that pharmacies can provide certain medications for.